OUR PRIVACY POLICY

INTRODUCTION

PuroClean Property Services Pty Ltd is committed to safeguarding your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the PuroClean Property Services Website and governs data collection and usage. By using the PuroClean Property Services Website, you consent to the data practices described in this statement.

COLLECTION OF YOUR PERSONAL INFORMATION

PuroClean Property Services collects personally identifiable information, such as your e-mail address, name, work address or telephone number. PuroClean Property Services also collects anonymous demographic information, which is not unique to you, such as your postcode, age, gender, preferences and interests.

There is also information about your computer hardware and software that is automatically collected by PuroClean Property Services. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by PuroClean Property Services for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the PuroClean Property Services Website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through PuroClean Property Services public message boards, this information may be collected and used by others. Note: PuroClean Property Services does not read any of your private online communications.

USE OF YOUR PERSONAL INFORMATION

PuroClean Property Services collects and uses your personal information to operate the PuroClean Property Services Website and deliver the services you have requested. PuroClean Property Services also uses your personally identifiable information to inform you of other services and products available from PuroClean Property Services and its affiliates. PuroClean Property Services may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

PuroClean Property Services does not sell, rent or lease its customer lists to third parties. PuroClean Property Services may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information, (e-mail, name, address, telephone number), is not transferred to the third party. In addition, PuroClean Property Services may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to PuroClean Property Services, and they are required to maintain the confidentiality of your information.

PuroClean Property Services does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

PuroClean Property Services keeps track of the Website and pages our customers visit within PuroClean Property Services, in order to determine which of our services are the most popular. This data is used to deliver customised content and advertising within PuroClean Property Services to customers whose behavior indicates that they are interested in a particular subject area.

PuroClean Property Services Website will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

  • (a) Conform to the edicts of the law or comply with legal process served on PuroClean Property Services or the site;
  • (b) Protect and defend the rights or property of PuroClean Property Services; and,
  • (c) Act under exigent circumstances to protect the personal safety of users of PuroClean Property Services, or the public.

SECURITY OF YOUR PERSONAL INFORMATION

PuroClean Property Services secures your personal information from unauthorised access, use or disclosure.

PuroClean Property Services secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure.

USE OF BROWSER COOKIES

PuroClean Property Services Website use “browser cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise PuroClean Property Services pages, or register with PuroClean Property Services site or services, a cookie helps PuroClean Property Services to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same

PuroClean Property Services Website, the information you previously provided can be retrieved, so you can easily use the PuroClean Property Services features that you customised.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the PuroClean Property Services Website.

CHANGES TO THIS STATEMENT

PuroClean Property Services will occasionally update this Statement of Privacy to reflect company and customer feedback. PuroClean Property Services encourages you to periodically review this Statement to be informed of how PuroClean Property Services is protecting your information.

CONTACT INFORMATION

PuroClean Property Services welcomes your comments regarding this Statement of Privacy. If you believe that PuroClean Property Services has not adhered to this Statement, please contact PuroClean Property Services at info@puroclean.com.au. We will use commercially reasonable efforts to promptly determine and remedy the problem.